Change of Address FAQs

WHY DO I NEED TO FILE A CHANGE OF ADDRESS?

All people who move to a new home or apartment need to file a change of address request with the United States Postal Service (USPS®). Filing a change of address with the Post Office is a very important - this is how they’ll know to forward all mail that is currently being sent to your old address to your new address!

Filing a change of address with the post office ensures that you will not miss any important bills, checks, statements, or other important correspondence. It also can help protect your credit rating and prevent the opportunity for identity theft.
Remember, all these companies don’t know you moved until you update them. In the meantime filing a change of address with the Post Office allows the Post Office to ‘forward’ your mail. If the Postal Service does not know that you have moved, they will continue delivering mail to your old address where it may accumulate in your mailbox and could even end up in the wrong hands.

HOW DO I CHANGE MY ADDRESS FOR EVERYTHING?

addressgenie.co is the world’s only provider of an “Integrated Address Changing Service” – a 1-stop address changing concierge service that completes all 3 change of address steps in minutes. People who use addressgenie.co can file their official change of the address with the Post Office, all their companies, and all their contacts at the same time!

When you sign on with addressgenie.co, you’ll s
  1. Save dozens of hours, and
  2. Avoid Lost or Late Mail

Moving is stressful and time consuming. Who wants to spend dozens of hours updating all your companies with your new address? Not us!

In short, with addressgenie.co you notify everyone about your change of address at the same time, in a matter of minutes!

WHAT ARE THE STEPS INVOLVED IN CHANGING MY ADDRESS?

Changing your address ultimately requires 3 separate steps:
  • Step 1: File a change of address request with the Post Office
  • Step 2: Contact ALL your companies and service providers and update them with your new address.
  • Step 3: Contact all your friends, family and important contacts and let them know your new address.

Notifying everyone takes a ton of time. So, your best bet is to break it down into small little bite sized chunks. Do a little at a time. Allocate 15 minutes for each company if you plan on updating online. Longer if you need to call. Allocate 5 minutes for each contact if you plan on emailing them. Allocate more time if you plan or calling them or sending out moving announcements,.

Or…Just use addressgenie!

HOW DOES ONE NORMALLY FILE A POSTAL CHANGE OF ADDRESS?

You can file a change of address at a Post Office near you, or you can file your change of address online.

Online Change of Address: Changing your address online is the fastest, easiest way to file your USPS change of address. It takes minutes but costs $1.05. Several sites have partnered with the Postal Service to make changing your address quick and easy. All you have to do is fill out a simple one-page online form. It asks for the same information as the Postal form. You then verify the information, click submits, and the job is done. The Postal Service will send you confirmation of your change of address by email, and by regular mail at both your old and new addresses.

In Person Change of Address: To file an in-person change of address, you visit a post office near me, and submit an “Official USPS® change of address form”. Plan accordingly, right? A trip to the Post Office can easily take an hour or more out of your time getting to and from the Post Office and then standing in line! The good news: changing your address in the Post Office is free!

HOW LONG DOES THE USPS® MAIL FORWARDING LAST?

Great question! Postal Change of Address actually ends. It ‘times-out very quickly. According to www.USPS.com, “Mail sent to your old address will be forwarded to the new address for a certain amount of time, depending on the mail class. (See the chart below).
After that, it will get returned to sender.

USPS® Change Of Address Service

How Long Does USPS® Change of Address Service Last?

1st Class Mail

12 months

Magazines, newspapers, newsletters and other printed materials

60 days

Catalogs and direct mail advertisements from any of your catalogs

Never Forwarded


(https://faq.usps.com/s/article/Change-of-Address-The-Basics)

OK, SO WHAT IS ADDRSSWIZARD.CO©?
WHY SHOULD I USE addressgenie.co’S CHANGE OF ADDRESS SERVICE?

Moving is stressful. Moving is time consuming. Moving is expensive. Changing your address is just another pain in the butt you don’t need and it doesn’t end when you file your address change with the post office. In fact, you’ve only just begun because…wait for it…

The Post Office DOES NOT notify your companies with your new address.

So, you’ll need to notify all your companies –credit cards, banks, insurance companies, investment accounts, loyalty programs, utilities, subscriptions, etc. Oh, and you need to notify all your personal contacts including Gmail, iCloud, and Facebook - about your new address too!

Or, use us! Let us do all the work so you don’t have to!

WHAT ARE THE DIFFERENT TYPES OF ADDRESS CHANGES?

There are 3 types of address change requests, Individual, Family, and Business.
  1. Individual. Choose this option if one person is moving. If you receive mail by more than one name (i.e. maiden name or nickname), complete a separate form for each name.
  2. Family. Choose this option and complete one form if everyone in your family has the same last name. If not all family members are moving, OR if some family members have different last names, choose the Individual option and submit a separate order for each mover.
    Note: Filing a Family Change-of-Address means EVERYONE in the household with the same last name will have their mail forwarded to the address specified.
  3. Business. Choose this option if your business is moving. Individual or Family orders that include a business address as the old address will not be processed. Existing or former employees cannot have their "personal" mail forwarded from a business.
    Note: All mail sent to the business name entered below will be forwarded to the new address you're providing.
  4. Permanent Change of Address. You’ll file a permanent change of address if you do not plan on moving back to your old address
  5. Temporary Change of Address. Choose this option if you plan to move back to your old address in less than six months. If you plan on moving to a new address for less than 6 months, then plan on moving to a different residence that's not the same as your old address, choose "Permanent," and fill out another Change-of-Address request at that time.

HOW MUCH DOES A POSTAL CHANGE OF ADDRESS COST?

Processing an online change of address costs $1.05 at USPS.com. You’ll need a valid credit or debit card in your name, with either your old or new address in order to successfully process your change of address request. This is how the Post Office confirms your identity!

to confirm your identity and install routine mail forwarding. Mail will be forwarded for around a year because it's received. If your relocation is temporary (i.e., one year or less), you can elect for short-term spying.

Premium forwarding can be available for an enrolment fee and $21.10 a week. This service packages all mail for one speech into a single bundle that is delivered by Priority Mail once per week. Honestly, however, not many men and women need forwarding past the simple support. And if you are just heading out of town for a little while, you are able to hold your mail at the regional post office.

HOW MUCH DOES AddressGenie® COST?

AddressGenie is available for a one-time fee of $39.95. This price includes the $1.15 USPS change of address fee, which we handle on your behalf, and a $4 address verification fee. This fee represents great value, as our service saves you hours of time, helps prevent the loss of important mail, and reduces the stress of moving. And, after all that, if you are still not happy, we offer 30-day 'No questions asked' refunds.'

HOW MUCH DOES THE addressgenie.co CHANGE OF ADDRESS SERVICE COST?

Our service currently costs $49.95. This is a one-time fee that includes the processing of all your address changes including unlimited company updates and unlimited moving announcements.

The truth is, you’ll probably MAKE money using addressgenie. Here’s how:
  1. addressgenie.co customers get a free lifetime account. You can login anytime and add more companies or personal contacts to your update list
  2. addressgenie.co customers get 50% off on all future moves! Just login to your account and click the “I Moved Again” link. It will take even less time the next time you move!
  3. If you wish, addressgenie.co is working with amazing companies and service providers who want to help you with your move. You can opt-in to any deals or not and even save hundreds of dollars or more!

WILL I RECEIVE A CONFIRMATION FROM THE POST OFFICE?

Yes. You will receive an immediate email confirmation from the Post Office! As soon as you've processed your change of address request, you will get an email from the Post Office confirming that we filed your address change. Check this right away! Make sure the details are perfect! Even the smallest errors can result in late or lost mail!

The Postal Service may even send a confirmation card for your old and new addresses. This helps to stop address alter scams and capture fraudulent address changes quickly. Let your regional postal inspector know whether you suspect you are a casualty of an address change scam.

HOW DOES addressgenie.co’S ‘MAGICAL’ CHANGE OF ADDRESS SERVICE WORK?

We break down the entire change of address process into 3 different steps.
Step 1: Enter Your USPS® Change of Address Moving Details:
  • Select your move type: Individual, Family, or Business
  • Enter your contact information perfectly. First name, Last Name, Email and Phone Number. Mobile is best!
  • Choose between permanent or temporary moves.
  • Enter the effective date for your change of address. If temporary, you will be prompted to enter the end date as well. Then,
  • Enter your old address and your new address.

Step 2: Select And Notify All Your Companies

Step 3: Select And Notify All Your Friends, Family and Contacts

Companies You Wish To Update. Most people have dozens of companies they need to notify about their new address. We make it super easy.
  • The first page quickly shows the top 5 most selected companies in any category. This makes it quick to add one of those companies to your update list! Just click the blue “+” sign next to the company name.
  • A pop up will appear that prompts you to review your new contact information for that company. You can add account numbers if you wish (a good idea for non-financial companies). You can also change or delete your contact email or phone number for any company if you use different contact information for them! Click save and continue. That company has now been added to your address change list.
  • Now you can add more companies. Use the drop_down list to search by all the different categories. Banks, insurance, loans, subscriptions and more. We have over 20 different categories. Keep going through this process until you have added all your companies
  • Note: You can also skip this step and do it later. We create an account for you so you can login anytime.

Step 3: Send Moving Announcements to your personal contacts! Here’s a great feature. Remember, you need to notify all your family and friends too. We make it easy.
  • Login to Google or Outlook right through our app. We have partnered with Google and Microsoft to provide this feature safely and securely. They host everything. We do not see or store your account information! Its just like when you use Google or Facebook to login to different websites! It’s the exact same thing
  • Select all the contacts you wish to notify.

DOES addressgenie.co NOTIFY THE POST OFFICE TOO?

Sadly, no! We are not able to offer this service at this time. We are only able to notify companies and personal contacts. You can file your official Change Of Address form with the Post Office at https://moversguide.usps.com/mgo/?referral=MG82. This service costs $1.05. You can optionally increase the duration of your change of address service for an additional fee of $49.95

IS addressgenie.co AFFILIATED WITH THE U.S. POSTAL SERVICE?

No. We are in no way affiliated with the United States Post Office.

HOW DOES THE addressgenie.co MOVING ANNOUNCEMENTS SERVICE WORK?

Just go through the user interface. You’ll be prompted to login to your Gmail® and Outlook® accounts where you can select any or all contacts you want to notify. We have integrated directly with each of these services via encrypted, SSL webservices.
  • In each case, you will be prompted to login to your accounts and select the contacts you wish to notify. We NEVER store your login credentials. We do not even host the login pop up. These are hosted by Google® and Microsoft® respectively.
  • You can add whole folders of contacts like families, friends, etc., and you can remove any contacts you do not wish to notify. Finally,
  • You can compose your moving announcement. You can even add a picture of your new home to your moving announcement.
  • Once you complete and pay for your order, your moving announcement gets sent to all of your selected contacts and includes your new address details! That’s it! Poof. You’re Done!

CAN I GET REFUND IF I DO NOT WANT YOUR SERVICE OR LIKE YOUR SERVICE?

Of course! Your addressgenie.co order is fully and unconditionally guaranteed for a period of 30 days after you place your order. Your refund right is also supported by our rock solid "No Questions Asked" policy. If you want a refund, you can:
1. Email [email protected]. Please include the words "Refund Request" in your email. You must also include your phone number, and the first and last name of the person who is moving and subscribing to the Service. This may or may not be the same name of the cardholder used to pay for the service, or

2. Call (720) 279-8028. Leave a voicemail in accordance with instructions therein. You MUST spell out the first name and last name of the person who moved and for whom you wish a refund. This may or may not be the same name of the cardholder used to pay for the service. Please also spell out your email address where we can email the refund details.

We typically process all refund requests within 24 hours after receipt. Refund requests received within 24 hours of placing your order are usually voided so that your charge will never be debited from your account. over the weekend will not be processed until the next business day. If you leave an email with your request, we will send email confirmation of all your refund details. Please note that your refund can take up to 3 to 5 business days after we process your request, for the funds to be credited to your account.

WE CANNOT HONOR OR PROCESS ANY REFUND REQUESTS RECEIVED AFTER 30 DAYS SUBSEQUENT TO THE COMPLETION OF YOUR ORDER.

HOW DO I CANCEL THE SERVICE?

You can cancel any or all of your services at any time by unsubscribing from any email offer and/or replying "Stop" to any text message offer. Unsubscribing from an email offer will automatically remove you from receiving further email offers but will not unsubscribe you from text message offers. Replying "Stop" to any text message offer will automatically terminate the receipt of any future text message orders but will not unsubscribe you from email offers. To terminate location-based offers and push notifications, you must adjust the appropriate notification settings from within the ByBuy app in accordance with that apps instructions.

WHAT DOES addressgenie.co DO WITH MY CUSTOMER INFORMATION?

We use your information to provide our address changing services. We may use your email address to send periodic and hopefully contextually relevant offers and tips. We may use your mobile number to send timely, contextually relevant offers and tips via text message. If you download the ByBuy app and grant the location service, we will use the app to send you offers triggered by your location or by your position along your moving journey! You can learn more by reading our Privacy Policy

HOW DO I CONTACT YOU?

For any questions related to our service, please email [email protected]

For questions related to refunds, please email [email protected] or call (720) 279-8028

WHY DO I NEED AN ACCOUNT? HOW DO I LOGIN TO MY ACCOUNT?

All addressgenie.co customers get a free lifetime account. We know that many customers don’t have the time to notify all their companies and contacts during one visit. With an account, you can login anytime and add more companies to your company notification list and/or add more personal contacts too! You can also review previous order details and review your notification history. As an example, if you signed up to notify a company, and then have a conflict with that company over a missed payment, you can confirm that you notified that company about your address change via your addressgenie account!

Finally, all addressgenie.co customers save 50% on every move ever after. Just login to your account and click the “I’ve Moved Again” link. That’s it. You’re Done!

IMPORTANT: ENTITIES WE CANNOT UPDATE

The Post Office. Sadly, Google and Bing Ads won’t allow us to advertise if we advertise that we update the Post Office for you. So you’ll need to update the Post Office yourself. We are working with Google and Microsoft to gain an exemption to this policy. Please sign our petition. Let them know how much better our service is when we we can do everything for you!

Tax Entities. We cannot directly update the United States Internal Revenue Service nor can we contact any state revenue agencies on your behalf. We will include links to these entities in your order confirmation email!

The U.S. Social Security Administration

Your Employer. Even if your paychecks are directly deposited into your bank account, you’ll want to let your employer know about your change of address to make sure pay stubs, tax forms, and the like go to the right place.